Terms of service

Terms of Service

Effective Date: 17th December 2024

Welcome to talktag! These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or purchasing from our website, you agree to be bound by these Terms. Please read them carefully.

1. Overview

talktag is an e-commerce platform offering personalised QR code products that enable users to create and share audio messages. Our services are designed to be simple, app-free, and compatible with all smartphones.

2. Eligibility

  • You must be at least 18 years old to make a purchase on our website.
  • By using our site, you represent that all information you provide is accurate and up-to-date.

3. Purchases

  • Payment: All orders must be paid in full at the time of purchase. We accept major credit cards and payment methods supported by Shopify.
  • Pricing: All prices are listed in £/$ and are subject to change without notice.

4. Digital Product Use

  • QR Code Usage: Once activated, talktags are linked to a unique URL that allows for audio message recording and playback.
  • Recording Period: You have 30 days from the activation date to collect recordings. After this period, the talktag’s recording feature will expire, but playback will remain active for at least 1 year.
  • Ownership: You retain ownership of any audio content recorded via your talktag. By submitting audio files, you grant talktag permission to store and process this data to provide the service.

5. Shipping and Delivery

  • We strive to ship all physical products within 2 business days. Delivery times may vary based on your location.
  • For any shipping issues, please contact us at hello@talktag.co.

6. Refund and Return Policy

  • For details on returns, refunds, and replacements, please refer to our Refund and Return Policy.

7. Prohibited Uses

You agree not to use talktag’s services for:

  • Sharing harmful, illegal, or offensive content.
  • Violating the privacy or intellectual property rights of others.
  • Any activity that disrupts or harms our platform.

talktag reserves the right to suspend or terminate accounts that violate these rules.

8. Intellectual Property

  • All website content, including text, graphics, logos, and code, is the property of talktag and protected by copyright and trademark laws.
  • You may not reproduce, distribute, or use any content without prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law, talktag is not liable for:

  • Indirect, incidental, or consequential damages arising from the use of our products or services.
  • Any loss of data, revenue, or profits.
  • Technical issues beyond our control (e.g., compatibility with devices or browsers).

10. Privacy Policy

Your use of talktag is also governed by our Privacy Policy. We are committed to protecting your personal information.

11. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes will be resolved in the courts of England.

13. Contact Information

For questions about these Terms or our services, please contact us at:

  • Email: hello@talktag.co